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Behavior

Cognitive Dissonance

The gap between what we know and what we do.

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Visualization
1
Belief
2
Behavior
3
Rationalization
What it is

Festinger: a state where behavior contradicts belief. We resolve it by changing behavior or rewriting belief.

When to use it

Campaigns in sensitive categories (health, finance, sustainability).

How to apply

Reduce friction and rationalization cost — don't attack belief head-on.

Source: Leon Festinger
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About:

Agencies execute. Consultants advise. And then everyone wonders why the two never add up.

Clues does both. We look for the clues that point to the right path, and then we walk it with you all the way. Because strategy without execution is just a well-paid hypothesis.

We put this library together because we see structured thinking as the foundation of success. Whether you're working on your next campaign or building a brand-new brand.

Share it, use it, build on it. The Clues team.